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Job description
Ledgent Technology in Newport Beach, CA is seeking a Call Center Director to lead and transform its high-volume customer contact center operations. This senior role oversees multiple teams, drives operational excellence, and modernizes processes and technology to deliver a premium customer experience across the organization.
The successful candidate will stabilize the operation, develop leadership pipelines, optimize workforce planning and performance analytics, and partner with IT to implement
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Worksite address
newport beach, CA, 92659, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.