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Job description
We are seeking a highly experienced L2 Network & Security Engineer with deep expertise in SD-WAN and SASE technologies , specifically Palo Alto Prisma Access and Palo Alto firewalls . The role is responsible for advanced troubleshooting, operational support, and optimization of enterprise network and security environments, ensuring high availability, performance, and security across global infrastructures.
Key Responsibilities
Network & Security Operations
Provide L2 support for enterprise network and security infrastructure
Troubleshoot complex issues related to routing, switching, WAN, and security
Monitor and maintain network performance, availability, and reliability
Support, operate, and optimize Palo Alto SD-WAN and Prisma SASE (Prisma Access)
Troubleshoot SD-WAN overlay/underlay issues, tunnel failures, and performance degradation
Support secure remote access, ZTNA, and cloud security policies
Assist with onboarding sites and users into the SASE framework
Firewall & Security Technologies
Manage and troubleshoot Palo Alto Next-Generation Firewalls (PAN-OS)
Handle security policy updates, NAT rules, VPNs (IPsec/SSL), and threat prevention
Investigate and respond to security incidents in coordination with SOC teams
Incident, Problem & Change Management
Act as an L2 escalation point for network/security incidents
Perform root cause analysis (RCA) and implement preventive actions
Participate in change management, maintenance windows, and CAB meetings
Work closely with L3/Architecture teams , ISPs, and security vendors
Mentor L1 engineers and provide technical guidance
Participate in design reviews and provide operational feedback
Documentation & Compliance
Maintain accurate network diagrams, SOPs, and operational documentation
Ensure compliance with organizational security policies and standards
Support audits and vulnerability remediation activities
Required Skills & Experience
15–20 years of experience in enterprise networking and security
Strong hands-on experience with Palo Alto Networks :
Prisma Access (SASE)
Deep understanding of:
TCP/IP, BGP, OSPF, IPSec, SSL VPN
Network segmentation and Zero Trust principles
Experience supporting large, global, hybrid environments
Strong troubleshooting and analytical skills
Preferred Qualifications
Palo Alto certifications (PCNSE / PCNSA – preferred)
Experience with cloud platforms (AWS, Azure, GCP) networking integration
Exposure to ZTNA, CASB, SWG concepts
ITIL knowledge and operational best practices
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Worksite address
new york, NY, 10261, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.