This job is closed
Applications are no longer available for this announcement. Explore current related opportunities below.
Job description
GENERAL PURPOSE : Performs a variety of clerical functions and provides administrative support to the Zoo Director and Administrative Staff. This position reports to the Public Programs Manager. PRIMARY DUTIES AND RESPONSIBILITIES:
The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.
• Answers and directs incoming calls to appropriate individuals; takes messages as required.
• Responds to inquiries and provides assistance to customers and the general public.
• Assists walk in and online facility and auditorium rentals.
• Answer customer questions regarding Roosevelt Park Zoo.
• Answer phones and direct traffic on weekends.
• Take daily ticket sales, stroller/wagon rental, and sell membership passes for GMZS.
• Operate and balance cash register.
• Cleaning and maintaining strollers, admissions counter, Visitor Center entry and bathrooms.
• Stocking and organization of gift shop area.
• Track daily traffic and create accurate attendance records.
• Provide assistance in other areas of the Zoo as required.
• Assist Minot Park District Marketing Director with obtaining photos and assist in planning, creating, and manage engaging content for all zoo social media platforms.
• Assist Minot Park District Marketing Director with ensuring that the Zoo’s website is up to date.
• Serve as Manager on Duty (MOD), providing operational oversight and staff leadership during assigned shifts.
• Supervise and support volunteers and part-time staff as assigned.
• Collaborate with other managers to ensure a seamless visitor experience and uphold zoo standards.
• Work evenings, weekends, and holidays as required for zoo events and coverage.
• Performs other duties as assigned or required.
MINIMUM QUALIFICATIONS:
Education and Experience:
High School Diploma or equivalent, AND three years administrative experience; OR an equivalent combination of education and experience.
Required Licenses or Certifications:
• Must possess a valid North Dakota Driver’s License.
Required Knowledge of:
• General office practices and equipment.
• General knowledge or willingness to learn recreation software.
• Standard computer software applications.
• Basic accounting and bookkeeping principles.
• Processes for maintaining websites.
• Customer service standards and protocol.
• Knowledge of or is willing to learn Meta Business Suite
Required Skill in:
• Coordinating and performing a variety of administrative functions.
• Preparing correspondence, notices, brochures, advertisements, summaries, and reports.
• Maintaining departmental files, records, supply inventories, and office equipment.
• Answering incoming calls and providing customer service to the public.
Work Environment:
• Work is performed in a standard office environment.
• Must be able to lift 25lbs.
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.